Spread the love

Encrypted Business Phone System for Legal Offices

Free your attorneys, paralegals, and essential staff from the confines of the office with the most robust, secure, and cost effective cloud communication and collaboration tools available today.

Effective Communication

Office staff are empowered with leading-edge unified calling features. Keep the lines of communication open and effective. Even a smaller firm can look like a large practice at a fraction of the cost of a conventional landline system.

Key features:

  • 100% Canadian Solution – All live call data stored and processed on our Canadian infrastructure with geographical redundancy across data centers in Vancouver, Calgary, Ottawa, and Montreal.
  • Detailed call history and reports make billing simple – view and log client calls (time, day, duration, originating number, etc.) and generate scheduled email reports or make and view them on the fly.
  • Mobility – Never miss a call with our mobile app for Android and iOS, or use our web phone which can be accessed from any computer with a microphone and an internet connection.
  • Voicemail-to-email and voicemail transcription – stay connected in a way that’s most efficient for you
  • Automated call recording – useful for reference and records of all correspondence
  • Call forwarding – eliminate hold wait times for callers; never miss an important call
  • Auto Attendant – automatically screen and direct calls to the appropriate extension

Save Costs

  • Automatically track every second of billable time that all team members spend on the phone with clients (or on behalf of clients)
  • No need to maintain hardware or purchase software
  • Unlimited long distance calling for free
  • No added IT support costs
  • Minimize the need for a receptionist to answer calls using the Auto Attendant feature
  • Highly affordable toll-free numbers
  • Scale seamlessly any time and from anywhere without needing to install new phone lines or extensions.
  • Prevent lost billable time due to power outages (using our geographically dispersed cloud infrastructure and automatic failover response system)
  • Extended marketplace by setting up local numbers across a wide geographic area

Web Phone

Visual Voicemail

Dial Pad with Easy Access to Recent Calls

Multi-Chat Board for Quick Communication

Manage Answering Rules and Greetings Presence and Chat Indicators

Expanded Android/iOS Softphones

Keep your mobile number secret by using your office number on your mobile phone.

Change Answering Rules Remotely

Full Call History

Presence Indicators for co-workers

Free WiFi Calling anywhere in the world

Exceptional Features

Office Manager Web Portal A dedicated portal that lets you control all functions and features of your phone system.

User Web Portal

An easy to use web portal for each user to review call logs, listen to and manage voicemail and change personal settings.

Mobile Softphone

Compatible with both Android and iOS the Mobile Softphone allows any user to use their cell phone like a desk phone. Dial contacts in your local phone book or company directory, record and change greetings, send and receive chat messages, and view your voicemail and transcription right from the app.

Exceptional Features

Automated Attendant/ Virtual Receptionist

Streamline efficiency with an Automated Attendant to answer and direct all your inbound calls. You can optionally configure to have live answer before the Automated Attendant kicks in. Incoming callers select options from a menu to reach the appropriate department or individual.

  • Different greetings for day  or night
  • Holiday schedule and greetings
  • Dial by name directory
  • Transfer to external numbers automatically

Multiple Devices

Callers go directly to voicemail when You can register multiple devices for each extension. For example you could have your office phone, a softphone on your mobile device and another phone at your home and all could ring at the same time.

Ten-digit Dialing

No need to dial 9 or even 1 to make a long distance call.

Music and Messages on Hold

Upload your customized recordings. We can also record your message for you.

Mobile Apps

Callers go directly to voicemail when y Tablet, smartphone and computer apps are available to allow dialing to and from these mobile devices from a WiFi or cellular network.

On Demand Call Recording

Records calls on your extension with simple keystrokes, record what you want, when you want.

Company Call Recording

Automatically record some or all company phone calls and save them

Do Not Disturb

Callers go directly to voicemail when you don’t want to be interrupted.

Emergency Assistance (911)

Set an address for individual extensions (users) or for your entire company so that responders know where to send help in the event of an emergency.

Find Me – Follow Me

Calls can be forwarded to multiple numbers that will ring all at the same time or in a sequence you define.

Caller ID and Name Display

Know who is calling before you answer with name and number display.

Caller ID Block

Block your caller ID from being displayed on outbound calls.

Click to Dial

Users can click to dial numbers and return calls in call history from their User Web Portal.

Call Screening

Callers are required to record their name, and you get an audible option to accept/decline.

Call Transfer

Transfer calls to another user or outside phone number

Call Blocking

Block unwanted and/or anonymous callers.

Conference (3 Way Calling)

Add another outgoing call to an already connected call.

Call Forward

Selectable options on forward always, forward on busy, when unanswered or when offline. You can also redirect calls to your mobile phone/external phone number or a user inside your office.

Call Hold

Easily puts a call on hold while you answer another call.

Add-on Features

Voicemail Transcription

Have your voicemail messages emailed to you as written transcripts, with audio files attached.

Greeting Changes

Changes to your greetings are available. Fees apply to each order which could include single or multiple recording changes done at the same time. You can upload and record your own greetings at no charge anytime.

Conference Calling

Full web control and recording for inbound calling. Also add outbound called participants from the portal.

Toll Free Number

Add a new toll free number or let us move your existing toll free number. Toll Free numbers allow anyone in Canada and the US to reach you without the caller incurring any long distance charges.

Internet Fax

Easily send faxes via the web or email. Receive faxes via the Web or in your email as an easy-to-file-or forward PDF document.

Portal Fax

Use your phone portal account to send and receive personal faxes in PDF format. Faxes will be forwarded to your email for attention.

Contact us for more information!