Encrypted Business Phone System for Legal Offices
Free your attorneys, paralegals, and essential staff from the confines of the office with the most robust, secure, and cost effective cloud communication and collaboration tools available today.
Office staff are empowered with leading-edge unified calling features. Keep the lines of communication open and effective. Even a smaller firm can look like a large practice at a fraction of the cost of a conventional landline system.
- 100% Canadian Solution – All live call data stored and processed on our Canadian infrastructure with geographical redundancy across data centers in Vancouver, Calgary, Ottawa, and Montreal.
- Detailed call history and reports make billing simple – view and log client calls (time, day, duration, originating number, etc.) and generate scheduled email reports or make and view them on the fly.
- Mobility – Never miss a call with our mobile app for Android and iOS, or use our web phone which can be accessed from any computer with a microphone and an internet connection.
- Voicemail-to-email and voicemail transcription – stay connected in a way that’s most efficient for you
- Automated call recording – useful for reference and records of all correspondence
- Call forwarding – eliminate hold wait times for callers; never miss an important call
- Auto Attendant – automatically screen and direct calls to the appropriate extension
- Automatically track every second of billable time that all team members spend on the phone with clients (or on behalf of clients)
- No need to maintain hardware or purchase software
- Unlimited long distance calling for free
- No added IT support costs
- Minimize the need for a receptionist to answer calls using the Auto Attendant feature
- Highly affordable toll-free numbers
- Scale seamlessly any time and from anywhere without needing to install new phone lines or extensions.
- Prevent lost billable time due to power outages (using our geographically dispersed cloud infrastructure and automatic failover response system)
- Extended marketplace by setting up local numbers across a wide geographic area
Dial Pad with Easy Access to Recent Calls
Multi-Chat Board for Quick Communication
Manage Answering Rules and Greetings Presence and Chat Indicators
Expanded Android/iOS Softphones
Keep your mobile number secret by using your office number on your mobile phone.
Change Answering Rules Remotely
Full Call History
Presence Indicators for co-workers
Free WiFi Calling anywhere in the world
Office Manager Web Portal A dedicated portal that lets you control all functions and features of your phone system.
User Web Portal
An easy to use web portal for each user to review call logs, listen to and manage voicemail and change personal settings.
Call Conference (3 Way Calling) Add another outgoing call to an already connected call.
Selectable options on forward always, forward on busy, when unanswered or when offline. You can also redirect calls to your mobile phone/external phone number or a user inside your office.
Easily puts a call on hold while you answer another call.
Provides downloadable detailed call records by extension or by company.
Callers are required to record their name, and you get an audible option to accept/decline.
Transfer calls to another user or outside phone number.t
Block unwanted and/or anonymous callers.
Caller ID and Name Display Know who is calling before you answer with name and number display.
Caller ID Block
Block your caller ID from being displayed on outbound calls.
Click to Dial
Users can click to dial numbers and return calls in call history from their User Web Portal.
Do Not Disturb
Callers go directly to voicemail when you don’t want to be interrupted.
Emergency Assistance (911)
Set an address for individual extensions (users) or for your entire company so that responders know where to send help in the event of an emergency.
Find Me – Follow Me
Calls can be forwarded to multiple numbers that will ring all at the same time or in a sequence you define.
Tablet, smartphone and computer apps are available to allow dialing to and from these mobile devices from a WiFi or cellular network.
On Demand Call Recording
Records calls on your extension with simple keystrokes, record what you want, when you want.
Company Call Recording
Automatically record some or all company phone calls and save them
You can register multiple devices for each extension. For example you could have your office phone, a softphone on your mobile device and another phone at your home and all could ring at the same time.
Ten-digit Dialing No need to dial 9 or even 1 to make a long distance call.
Automated Attendant/ Virtual Receptionist
Streamline efficiency with an Automated Attendant to answer and direct all your inbound calls. You can optionally configure to have live answer before the Automated Attendant kicks in. Incoming callers select options from a menu to reach the appropriate department or individual.
- Different greetings for day or night
- Holiday schedule and greetings
- Dial by name directory• Transfer to external numbers automatically
Music and Messages on Hold
Upload your customized recordings. We can also record your message for you.
Same as Find Me – Follow Me, allows you to program many numbers where you can be called in a cascading or simultaneous order.
Easy drag and drop scheduler to set your office hours and call routing.
Every user gets their own voicemail to securely check messages from the phone, or a website from anywhere in the world.
Voicemail to Email
Receive voicemail as an audio file attached to email. Can be played back on your smartphone. Also see optional Voicemail Transcription.
Calls can be forwarded to multiple users or telephone numbers that will ring all at the same time or in a sequence you define. For example, the sales or service team can be in a
Use an extension on the go using chrome with any computer and microphone. Compact and expanded views give users the choice to see active chats, answering rules, voicemail messages, and more.
Compatible with both Android and iOS the Mobile Softphone allows any user to use their cell phone like a desk phone. Dial contacts in your local phone book or company directory, record and change greetings, send and receive chat messages, and view your voicemail and transcription right from the app.
Voicemail Transcription Have your voicemail messages emailed to you as written transcripts, with audio files attached.
Changes to your greetings are available. Fees apply to each order which could include single or multiple recording changes done at the same time. You can upload and record your own greetings at no charge anytime.
Full web control and recording for inbound calling. Also add outbound called participants from the portal.
Toll Free Number
Add a new toll free number or let us move your existing toll free number. Toll Free numbers allow anyone in Canada and the US to reach you without the caller incurring any long distance charges.
Keep your existing number(s) or pick from over 1,600 Canadian cities or towns. Portray a local presence in any additional market by publishing a local phone number in any area code. International and US cities are also available.
- Local numbers for remote employees
- Great for geo-targeted marketing campaigns
- Same functionality as Main Company Phone Number
Internet Fax Easily send faxes via the web or email. Receive faxes via the Web or in your email as an easy-to-file-orforward PDF document.
Portal Fax Use your phone portal account to send and receive personal faxes in PDF format. Faxes will be forwarded to your email for attention.