How UCaaS Supercharges Your Customer Service Potential
Out of all the facets of a typical business, customer service has the biggest impact on your business’ reputation – as well as customer retention. If your business nails customer service, you’re on a sure path to success. Here’s why UCaaS is …
No internet? No Problem.
If you are still depending on an old analog based PBX to do your day to day operations you are on borrowed time. Teclos around the world are petitioning to move the old school analog phone to legacy status and this means …
6 Benefits of a Call-Back Solution
Do you know anyone who likes to wait on hold? Neither do we. A majority of customers believe it takes too long to reach a live agent and they prefer a call-back over waiting on hold. What is a call-back? Call-back technology …
